The following terms and conditions apply to all orders

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Shipping:

Shipping is available for priority and *ground orders (*ground orders cannot be delivered to P.O. Box address) All shipping estimates are provided by United Postal Services and UPS.

 

Delivery:

For handcrafted products please allow 5 - 7 business days to process, for paper products usually ship within 5 days, and for mugs please allow 7 - 10 business days. Once order has been filled, shipping will immediately follow. Priority shipping is available for extra fee, please email for details. 

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Return Policy: 

We gladly accept returns and exchanges on non-personalized items only. Items that are personalized will be considered dependent on individual orders.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

We gladly accept returns and exchanges:

1. Contact company within 10 days.

2. Ship items back to company within 21 days. (Please see Dispute/Arbitration section below)

Policy for items that are damaged or defective at of no fault of your own upon arrival, will be exchanged for the same order at no charge for return shipping. Please contact us for details.

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Disclaimer:

To the maximum extend of the law, First World as a company, will not be liable for any direct, indirect, incidental, special, or punitive damages in regards to your access of our services. Including without limitation of any defamatory, offensive or illegal conduct of other third party users.

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Privacy:

We care about your privacy and will not post anything without written permission. Our Privacy Policy describes First World policies and procedures on the collection, use and disclosure of your information. When using any of our services, you consent to the collection, transfer, storage, disclosure and other uses of your information needed to fulfill orders. We do not disclose any private information, except in limited circumstances within the company, provided your prior written permission only, consisting of but not limited to future advertising purposes. First World does not share your information and we do not post information about you as a customer, your orders or content without your written permission. If you have any questions or comments about our privacy policy, please contact us at info@firstworldcompany.com

Dispute/Arbitration

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Disputes:

If a dispute arises between you as a customer and First World, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. We strongly encourage you to contact us directly to seek a resolution by emailing info@firstworldcompany.com. We will consider reasonable requests to resolve the dispute including but limited to resolutions outlined in the Returns and Exchanges section, or through alternative dispute resolution procedures, such as mediation or arbitration, as an alternative to litigation.

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Options/Custom Products:

All products can be customized by logo, graphics, personal images, and photos. Please email for more information on additional costs and shipping.

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